Frequently Asked Questions (FAQs)

Who Are We?

We are Camellu Industry Limited, a company located in Guangdong, China, specializing in the manufacture of furniture and accessories for beauty salons and barbershops. Founded in 2009, our team has grown to include between 100 to 150 highly skilled professionals committed to excellence in production and customer service.

We sell our products to customers in various global markets, including:

• Domestic Market (China)

• South Asia

• Southern Europe

• Northern Europe

• Central America

• Western Europe

• East Asia

• Middle East

• Oceania

• Africa

• Southeast Asia

• Eastern Europe

• South America

• North America

Our focus is on delivering premium quality products at competitive prices, with efficient logistics and first-class customer service.

Why Choose Camellu?

• 15 years of international experience serving customers around the world.

• We export to 40 to 50 countries and regions, including the Americas, Europe, Asia, and Africa.

• We have a professional and experienced service team ready to provide personalized support at every step of the process, from the first contact to after-sales service.

What Can You Buy From Us?

We offer a wide range of high-quality products, including:

• Accessories for Barber Chairs

• Accessories for Washing Chairs

• Barber Chair Frames

• Accessories for Salon Stools

Each item is manufactured with durable materials and designed to provide functionality and comfort, meeting the needs of beauty salons and barbershops around the world.

Our Services

We offer flexibility in terms of delivery and payment, making the purchasing process easier for our international clients:

• Delivery Terms: FOB (Free on Board), CIF (Cost, Insurance, and Freight), EXW (Ex Works).

• Accepted Currencies: USD (United States Dollar), EUR (Euro), HKD (Hong Kong Dollar), CNY (Chinese Yuan).

• Payment Methods: Bank Transfer (T/T), MoneyGram, Western Union, Cash, and Escrow.

• Languages Spoken: English, Chinese, Portuguese and Spanish.

Our team is prepared to assist clients across different time zones and regions.

What is the Minimum Order?

Our minimum order requires the purchase of a full container, which can include a combination of chairs, parts, and other items. Contact us for more information on how to customize your order within these conditions.

What is the Delivery Time?

The delivery time depends on the quantity and type of product. Generally, the delivery time is 30 to 45 days after order confirmation. We provide all the necessary information for tracking the delivery.

Do You Offer After-Sales Support?

Yes, we offer full after-sales support. If there are any issues or questions about the product after delivery, our team will be available to help resolve any concerns.

How Do We Ensure Quality?

We always provide a pre-production sample before starting mass production, ensuring that the customer approves all product details.

We conduct a strict final inspection on every shipment to ensure that all items meet our high-quality standards before shipping.